Apple AppleCare Protection Plan - MacBook/MacBook Air/13-inch MacBook Pro

Product ID :  MD014LL/A

 

For up to three years from your computer’s original purchase date, the AppleCare Protection Plan gives you direct, one-stop access to Apple’s award-winning telephone technical support for questions about Apple hardware, Mac OS X, iLife, and iWork. And you get global repair coverage for your Mac — both parts and labor — through convenient service options.

Service and support from the people who know your Mac best

 

Every Mac comes with complimentary telephone technical support for 90 days from your Mac purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to three years from the computer's purchase date. You can call Apple's award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options around the world.

One stop for technical support

 

Because Apple designs the computer, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Here's what you get:

Direct access to Apple experts

Global repair coverage1

Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider

Apple hardware coverage

 

The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world. Apple hardware coverage includes:

Your Mac computer

Included accessories such as the power adapter

Apple memory (RAM)

AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule2

Apple display purchased with your Mac

Software support included

 

Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of Mac topics, including:

Using the Mac OS X operating system

Quick how-to questions about iLife and iWork

Connecting to printers and AirPort networks

What's in the Box

 

Getting started guide

Terms and conditions